technology fails
The latch handles on both the driver- and passenger-side door are broken. There is a certain geometry on the plastic lever-arm which, over time of repeated lifting motions, fails. So I have to replace them. The truck is relatively old, compared to the average age of vehicles on the road. I call the Toyota dealer nearby, and they want almost USD100 for each replacement handle. This is called an OEM part — Original Equipment Manufactured — a part which carries some of the branded weight of the maker and its record of quality along with a premium price (including a substantial markup to underwrite the existence of the dealer distribution system). Too much! I knew this would be the case before I called, but I wanted to set a ceiling price before looking elsewhere, online. This particular vehicle model was globally a widely-distributed frame, body, and engine combination and so there turns out to be a substantial non-OEM parts market. The only question is one of quality. Non-OEM parts online appear to be both Mainland Chinese- and Taiwanese-made with what seems to be a substantial US distribution presence in the form of highly discounted warehouses designed for online mail-order sales (with Ebay, Amazon, and their own web sales presence). I find the parts, in several styles (chromed plastic and black) for a small fraction of the OEM cost, USD 20 with free shipping.
Next, before ordering, I have to ascertain whether or not there are ‘issues’ that will prevent me from replacing the units myself. This might mean lacking special tools, or some unusual glitch of construction geometry that will nullify my amateur (but extensive) mechanical skills. I pick up a copy of a non-OEM repair manual for the vehicle at the public library and review the procedures before assembling the tools that I will likely need for the task. On a warm and sunny day I do a test strip-down of the door — memories of helping my father repair his cars on bitter-cold winter days still haunts my fingers. It looks like it is possible, and perhaps even easy to do the job (keeping in mind Murphy’s Law). It takes about 45 minutes with some fine-tuning of process, location and selection of appropriate tools, and such. In the process, I am dismayed to discover that a previous owner has made a modification in the form of two slices in the interior door-frame steel, creating a tab which was apparently bent out to access something, though I don’t see what or why this has been done. And to do that, they cut through the sheet plastic dust liner leaving no direct weather seal between the exterior of the door and the interior. This handiwork I read as a brute-force repair methodology. I don’t approve, one reason is that in the process of cutting the steel, the jerk has exposed edges which are a serious threat to my body wall: hands will require constant attention to avoid a potentially bloody intersection. The other reason is that the two cuts likely affect the structural integrity of the door frame itself, although not under normal use, rather in an impact situation. That and it just isn’t elegant. ach!
I go back online to hunt for the range of prices and to see if I can ascertain the relative qualities of the non-OEM parts. There are photos, but they are not large enough to see the difference between, for example, cast and stamped metal fittings, a big indicator of potential life-time of the parts. I decide to order one for the driver’s side door first to see what I get. The drivers-side handle hasn’t completely failed yet, but if it does, I would be in trouble — the door could not be opened from the outside! The replacement arrives a few days later. The distributor is in California which makes sense in proximity to the supplier in Asia and the market in that vehicle-rich state.
I compare the original (failed) part with the new replacement. It appears that they are of roughly comparable quality — given that both originals have failed. Apparently there is a convergence of a design flaw in the injection-molded lift-handle which then fails under repeat stressing (lifting of the handle to release the door-latch and opening the door). I doubt that I will still have the vehicle when or if the new unit fails. It is possible to learn other details by closely examining the entire mechanism — I can see that there is no objective gain to the functioning of the handle unit if I pull hard on it or if I pull out rather than up. This is a critical observation — cranking hard on the handle will not improve the operation or improve the potential functioning of a proper outcome, that is, opening the door. Noting this, I can see that too much force has likely been used, over time, to lift the handle, and finally stressing the plastic to failure. This is retrospective evidence of a user not being aware of the optimal or correct operation of the tool (the handle being a device for opening the door, as well as perhaps the entire vehicle as a tool to move oneself around).
It takes about an hour of twiddling and futzing for the installation, including some dropped bolts, and contortions required for the hard-to-handle geometries of parts-plus-fasteners-plus-limited-access. This is where experience becomes a desired quality. Each repair process may be optimized through repetition and experimentation.
For example, when almost completely done, ready to attach the inner door release handle only to find that I have not made sure the release arm is accessible in the handle hole in the door panel. Instead, it has dropped down while I was fastening the door panel snaps, so I have to remove the whole door panel again to set the release arm in a place rendering it accessible later. Many lesser and greater details make up points for optimization along the process. Usually the third or fourth time one undertakes such a task, it is quite refined compared to the tentative first round — nothing like the lesson of barked-knuckles on a cold day — embodied memory!
Lost fasteners are a familiar bane, though this time, with a specific twist. I am always careful where I place any removed nut, bolt, c-ring, shim, washer, whatever, and before I get to that point, I look carefully to see their configuration in situ for potential places where they might fall and be lost or inaccessible.
The instructions for removing the c-rings on the window cranks include a novel technique which I immediately wonder if it is a designed solution — another words, whether the original designers anticipated the removal concept and incorporated it into the precise construction technique — or is it an after-thought, arrived at by some clever mechanic who had done the process so many times that s/he stumbled on a quick solution. The instructions call for a shop rag to be slid between the window crank handle and the door panel and worked side to side to unsnap the c-ring holding the handle over the knurled crank-post. It works. But in my in-experience with the technique, I am not holding the rag completely correct. I put too much tension into it, and when I am disassembling the door panel the second time (to retrieve the release arm!), the rag snaps from my fingers and the c-ring flies off into some leaves on the ground. I hear it land, but cannot place the sound very accurately. Small, metal, somewhere in a circle perhaps 2.5-meters in diameter of messy vegetation. Forget it. Gone. I make a cursory look around, but it’s hopeless.
Otherwise, the process seems doable and, at a fraction of the cost of having the dealership do it, why not? It is satisfying and enjoyable through a combination of saving money and decent weather. Now, if it had been an electric door lock? The cost would have been minimum an order of magnitude greater, and probably would have taken five times longer to do by the complexity of the task. Basic user-fixable technology on cars is rare these days, and that evolution is a clear example of a loss of autonomy as tasks are surrendered to more and more highly trained technician/mechanics and digital diagnostic devices.
Gotta change the spark plugs and cables next. A thought which immediately jogs memory of stripping the plug threads by over-torquing a plug on my old 1966 VW engine, requiring a major dis-assembly of the engine block for putting replacement threaded inserts in. uff.
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